Skip to main content

How to manage your Rylo voicemail

Everything you need to know about accessing, personalising, and managing your Rylo voicemail in one place.

How voicemail works on Rylo

When someone calls you on Rylo and you don't answer, they can leave a voicemail message. Rylo automatically generates an accurate transcript for every voicemail, so you can read or listen to your messages at any time.

How to access your voicemail

Simply tap the Voicemail tab at the bottom of the Rylo app. All your voicemail messages will be listed there.

Listening to a voicemail

1. Tap the voicemail message you'd like to hear.

2. Tap the blue Play icon.

3. You can listen using your headset, loudspeaker, or a connected listening device such as hearing aids or cochlear implants.

Reading a voicemail transcript

1. Tap the voicemail message you'd like to read.

2. Rylo will generate a transcript for you within seconds.

How to set or change your voicemail greeting

You can personalise your voicemail greeting so callers hear a message that's uniquely yours.

1. Tap the Voicemail tab.

2. Tap Greeting in the top right corner of the screen.

3. Type your preferred greeting message.

4. Tap Save. You're all set!

💡 Alternatively, you can go to Settings > Voicemail Greeting > type your message > tap Save.

How to delete voicemail messages

You can delete voicemail messages one at a time, or clear all of them at once.

Deleting a single voicemail

Important: Deleting voicemails is not reversible.

1. Open the Rylo app and tap the Voicemail tab.

2. Find the voicemail you'd like to delete.

3. Swipe left on the message until a red Delete button appears.

4. Swipe all the way left, or tap the red Delete button to confirm.

Prefer not to swipe? Tap Edit in the top right corner, then tap the red circle ⛔️ next to the message, then tap Delete.

Clearing all voicemails at once

Important: This will permanently delete all of your voicemails. It cannot be undone.

1. Open the Rylo app and tap the Voicemail tab.

2. Tap Edit in the top left corner.

3. Tap Clear in the top left corner.

Did this answer your question?